IT Assistant, Minimum Requirements: Basic knowledge server, active directory and networking. Eager to learn new technologies. IT / Networking Diploma or equivalent.

Responsibilities: Provide help desk support and resolve problems to the end user’s satisfaction. Supporting Track and Trace project. Support end-users through phone, remotely and directly

Modify configurations, utilities, software default settings, etc. for the local workstation. Cabling and Patching cables if needed. Document internal procedures. Assist with on boarding of new users. Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment. Ensure each workstation has updated versions of applications, Antivirus etc. Install, test and configure new workstations, peripheral equipment and software.

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