Case Officer, Department of Transport and Planning. Melbourne VIC. Government – State. Government & Defence). Full time. VPS4 $95102 - $107905 plus Super.

Company description: VPS4 $95,102 - $107,905 plus Superannuation. Ongoing – fulltime.

About Us: The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

Transport Property is a Group within the Department of Transport and Planning, and is responsible for providing land acquisition and associated services to infrastructure projects delivered by the Department and Major Transport Infrastructure Authority (MTIA).

We're focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

About the Role: The Case Officer will support projects and a range of government land transactions (e.g. compulsory acquisitions, negotiation of leases/licences, purchases, temporary occupations, underground strata divestments and Planning and Environment Act claims) and associated compensation negotiations for our clients which include the Department's Groups, Westgate Tunnel Project, Level Crossing Removal Project, North East Link Project, Major Roads Project Victoria and Suburban Rail Loop Authority.

To access the Position Description, please click here.

Position Outcomes / Accountabilities: Effective Support of Land and Compensation Negotiations - support the division in effectively settling assigned land transactions in accordance with the relevant legislation and government policies and procedures. Business Support - successful and timely delivery of projects and services including reporting, records management, archiving, procurement, creating/maintaining purchase orders, invoice processing and receipting. Stakeholder Management - has develop and maintain strong relationships with relevant internal and external stakeholders resulting in high levels of trust and stakeholder satisfaction. Innovation and Continuous Improvement - Identify and action opportunities for improvements in divisional processes, policies, standards and operations to improve the effectiveness of the division. Promote and support safe, inclusive and flexible team operations.

Key Selection Criteria: The Department of Transport and Planning is seeking a Case Officer. The role requires an individual with strong knowledge of the property industry and an understanding of the associated challenges. The successful candidate will be responsible in managing tasks to achieve outcomes, coordinating and guiding team members and ensuring progress is tracked against established plans and taking corrective actions when necessary. A key aspect of the position is the ability to innovate and drive continuous improvement and actively seek opportunities to enhance processes and encourage others to contribute ideas. They will also leverage existing systems to improve work quality, efficiency and overall outcomes.

Stakeholder management is a crucial part of this position. The Case Officer will engage with stakeholders to ensure their needs are met and satisfaction is maintained. They will also link stakeholders with other areas as needed and address any concerns in a constructive manner.

If you are driven to contribute to innovative solutions and thrive in a collaborative environment, this is an excellent opportunity to make a meaningful impact within a leading government department.

Personal Attributes: On a personal level, the candidate will be flexible and adaptable, able to respond quickly to changing priorities and work collaboratively with teams outside of their own organization. They will also demonstrate resilience, offering constructive feedback, handling criticism with understanding, and confidently communicating their opinions.

Qualifications and Experience: Desirable. · A relevant tertiary degree would be well regarded.

Role Specific Requirements: Driver's License. May involve evening or weekend work including occasional overnight travel.

What we offer Meaningful work making Victorian communities more accessible and liveable. Professional growth and development opportunities across the department and the wider Victorian Public Services. A hybrid working model focused on collaboration and teamwork. Optimal work-life balance initiatives including flexible working arrangements. Opportunity to work across multiple urban and suburban hubs. We prioritise the development of a safe and inclusive culture.

Culture Value: We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.

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For further information about the role, contact Jackie Carey, Manager, Land Acquisition, via email: jackie.carey@transport.vic.gov.au