Customer Service, Administration. Imperial Flooring Australia. Unanderra, Wollongong, Illawarra, & South Coast NSW. Client & Sales Administration (Administration & Office Support). Full time. $40,000–$60,000 per year. Imperial Flooring Australia is an Australian family-owned business specialising in premium timber flooring for residential and commercial spaces. With the showroom located in Unanderra and distribution centres in Wollongong, Sydney, & Melbourne, we offer a range of high-quality flooring options for nationwide shipping. Our commitment to quality and customer service has made Imperial Flooring Australia a trusted partner for leading construction companies across Australia.

Due to our continued fast growth, we are in search of a customer service/administration professional to join our current team at our head office/warehouse located in Unanderra (Wollongong) and our brand new state-of-the-art head office/showroom currently under construction. A perfect opportunity to hit the ground running before we move to our new location in the Wollongong region. If you love being creative, have an eye for detail, and have a real passion for outstanding customer service, we would like you to join our team!

The Role: Educating & selling flooring packages from Engineered Timber, Laminate, & Hybrid floor covering options to new and existing customers. (Training provided). Handling trade inquiries for trade supplies. (Training provided). Customer service (phones, emails, & social media inquiries). Effectively handling customer accounts & closing sales. Delivering excellent customer service. Administering quotations, invoicing, & customer work orders. Assisting the day-to-day office operations and administrative tasks. Packing & sending online orders & flooring samples. Ensuring showroom displays are well presented at all times. Assisting with any warehouse duties.

Our Requirements: Previous experience in sales or face-to-face customer service. Have high attention to detail, be mature and responsible, and have excellent communication skills. Be confident, well-groomed, and have excellent interpersonal skills. An eye for colour, design, and interior decoration. Ability to work in a team & independently. Strong computer and administration skills. Ability to learn quickly. Possess a valid driver’s license. Juniors are welcome to apply.

We Provide: Fulltime Salary ($40,000–60,000) + Super + Incentives (Depending on junior or experience). Opportunities for career development. Comprehensive on-the-job training support. Monday to Friday Hours Only!

Payroll: Weekly, this is your opportunity to make a valuable contribution to one of the most recognized brands in the flooring industry.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email your CV and Cover Letter to nick@imperialflooringaustralia.com.au