Customer Service Agent (Inbound CSR)
Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Evening
Salary: $11.00 to $13.25 Hourly for 40 hours per week, Bonus
Anticipated Start Date: As soon as possible
Location: Winnipeg and Area, Manitoba (20 vacancies )
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 7 months to less than 1 year
Work Setting: Private sector, Retail and wholesale distribution center
Business Equipment and Computer Applications: Windows, Electronic mail, Word processing software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Arrange for billing for services, Receive payments, Receive and log complaints, Investigate complaints, Arrange for refunds and credits
Security and Safety: Bondable
Work Conditions and Physical Capabilities: Fast-paced environment, Tight deadlines, Repetitive tasks, Attention to detail
Work Site Environment: Confined spaces, Noisy
Transportation/Travel Information: Own transportation, Own vehicle, Public transportation is available
Work Location Information: Urban area
Essential Skills: Reading text, Writing, Communication, Working with others, Problem solving, Critical thinking, Finding information, Computer use, Continuous learning
Languages: French
Other Languages: Italian, Mandarin, Russian, Spanish
Employer: eCom Customer Care
Advertised until: 2014/05/07

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By E-mail: careers@ecomcc.ca