Administration Officer, Specialist Clinics, Caulfield, Alfred Health. Caulfield, Melbourne VIC. Administrative Assistants (Administration & Office Support). Part time. Add expected salary to your profile for insights.

Alfred Health: Alfred Health is a leader in health care delivery, improvement, research, and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

Ongoing Appointment: Part Time: 0.6 EFT; 48 hours per FN. Classification: Managers and Administrative Workers, Grade 1. Located at Caulfield.

The Department: Alfred Health Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including specialist consulting clinics, the Alfred Transit Lounge, GP liaison, and specialist clinic referrals and enquiries. The largest component of these is the Specialist Consulting Clinics, which provide scheduled medical, nursing, and allied health services to non-admitted patients at all three campuses. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical, and other specialties. These services include pre- and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in conjunction with diagnostic services such as pathology and imaging. Patients are referred to outpatient services from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health

The Role: This position reports to the administration supervisor of the relevant work group. As part of the administration team for the outpatient program, the administration officer will effectively and efficiently perform a range of administrative, reception, and clerical tasks to support and assist the day-to-day function of the clinics and health services. The role is responsible for ensuring that the service provides the best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive, and professional service is provided to patients, caregivers, and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support, and data entry.

Qualifications & Experience Required

Essential: Demonstrated computer proficiency, including MS Word, MS Outlook, and MS Excel (foundational). Highly Desirable. Previous administration experience in a health setting. Desirable. Understanding and experience supporting MBS clinics in a similar setting. Understanding of confidentiality and privacy legislation Knowledge of Cerner Programs. Typing accuracy and speed of at least 40wpm. Understanding of medical terminology Understanding and experience of Medicare billing processes. Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines.

Benefits: Salary Packaging. Discount Health Insurance. Staff Parking. Close proximity to public transport.

Applications Close at 11.00 pm on Friday, 31st of January 2025

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

All enquired to Suhanya Dassanayake via phone: 0390766102