User Support Technician. Innovate R Technologies Inc. Location: 594 Orange Walk Crescent. Mississauga, ON. Salary: 31.00 hourly/40 hours per week. Full time. To be determined. Starts as soon as possible. Benefits: Health benefits. Languages English. Education College/CEGEP. Experience 1 year to less than 2 years. Work must be completed at the physical Location. There is no option to work remotely. Work setting. Office building.
Responsibilities: Respond to users experiencing difficulties with computers. Consult user guides, technical manuals, and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize, and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network, and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Supervision. 5-10 people. Experience and specialization. Computer and technology knowledge. Linux. JavaOS. Networking software. Networking security. Data analysis software. MS Windows.
Additional information Personal suitability. Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Ability to multitask. Time management.
Benefits: health benefits. Health care plan
End Date: 2025-01-24
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
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