System Administrator, Department of Communities and Justice. Parramatta, Sydney NSW. Networks & Systems Administration (Information & Communication Technology). Full time.

Company description: Department of Communities and Justice.

Job description: System Administrator. Location - Parramatta (2-days per week)/Hybrid. Employment type - Full-time/Ongoing. Salary - Grade 7/8 ($106,025 - $117,363 + super and annual leave loading).

Your role: The System Administrator (Case Management System) has a strong understanding of applications built on platforms and technologies such as middleware (JBOSS, Tomcat, Java) implemented on AWS cloud. A solid knowledge of Oracle databases, including running SQL queries, is essential.

The System Administrator provides functional, technical, and system administration support to users across multiple locations, platforms, and technologies. This role will guide Technical Support Officers activities responsible for the operational maintenance of the organisation's ICT environment. This role spans across multiple technology streams, including Servers, Storage, Backup and Recovery, Field Services, Application Packaging, and Application Support.

What you'll do: You will work closely with CTSD staff across many business and IDS technical teams. A dedicated customer service orientation and an excellent service delivery focus are critical for success in this role.

Other responsibilities may include: Promoting and ensuring the implementation of industry best practices by utilising available tools and reference materials to drive efficiency and consistency within the team. Assisting the Team Lead in managing activities for large-scale or complex deployments and changes to the Case Management System application, while complying with operational requirements for service delivery.

Reporting on system performance to guide business decisions regarding necessary upgrades or decisions that will reduce issues and/or eliminate adverse impacts on service delivery.

Developing, reviewing, and maintaining support documentation to assist others in restoring services and reducing the impact of unplanned outages.

To succeed in this role, you should have excellent communication and strong organisational skills, demonstrate integrity, and respect, and possess an understanding of cultural diversity.

What we're looking for Tertiary qualifications in a related discipline or equivalent knowledge, skills, and experience with the applicable technology platform, with demonstrated commitment to ongoing professional development.

This role may require participation in an on-call and/or after hours work roster to ensure service continuity to clients or maintenance activities outside normal business hours. A valid driver's license may be required to travel to and from the Data Centre and on-site client support. Appointments are subject to the following reference checks. National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012. Please note, the successful candidate will need to have unlimited working rights and currently living in Australia. We do not offer visa sponsorships of any kind. Download the role description.

What We Offer We offer a variety of benefits, including: A challenging and rewarding career. Flexible, autonomous work environment. Competitive pay and conditions. Training and development opportunities to build and maintain capabilities: Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us? Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages). Applications close 18th September 2024 at 11:59pm AEST.

Got a question? For more information about the role or what it's like to work for DCJ, please contact the hiring manager Rajshree Chowdhury

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact on 0469177817 or at Rajshree.Chowdhury@dcj.nsw.gov.au