Trainee Personal Banking Consultant, Aitkenvale, Queensland Country Bank. Aitkenvale, Northern QLD. Banking: Retail/Branch (Banking & Financial Services). Contract/Temp.

About the Role We now have an opportunity for a Trainee Personal Banking Consultant to join the friendly team in the Aitkenvale Branch. As a Trainee Personal Banking consultant, your main objective will be to provide an exceptional level of personalised service to customers and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and services. This is a full-time position based on a 38-hour work week. You will be based in our Aitkenvale Branch and support our Townsville region.

About You Exceptional communication & customer service skills. demonstrated ability to positively adapt to change. Ability to quickly build rapport with people and work as a supportive team member. Higher School Certificate or similar qualification. FSRA ASIC Tier II Accreditation (within 5 years) (or the willingness to undertake it). Experience in a similar retail or customer service position is desirable. Previous cash handling experience is desirable. Proven sales experience is desirable. Complete an appropriate Certificate as part of the traineeship and any additional training relevant to the position and future promotion within Queensland Country Bank.

About Us Put simply, we are a bank that has the distinct purpose of helping Queenslanders live better lives through better finances. Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits: Work-life balance and flexible working options. Birthday Leave. Community Volunteer Leave. Access to an Employee Assistance Program (EAP). Access to our Wellness Program. Discounts on your Banking and Health Insurance products. Cultural lunches and social clubs. Excellent training and development opportunities.

How to Apply: to apply for this role, please follow the links or apply via our Careers Page. Applications close Thursday, June 6, 2024, at 5pm. 

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

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If you do have any questions or require other information, contact Shaina Leo on 0732434623