Customer Service Representative, Kingsbottle. Pendle Hill, Sydney NSW. Client & Sales Administration (Administration & Office Support). Full time. $30 – $40 per hour.

Company Overview: KingsBottle is a company dedicated to designing and manufacturing high-quality wine coolers, beverage fridges, and wine racks. Our products boast exquisite design and superior quality, aimed at providing customers with the finest wine storage and beverage display solutions.

Job Responsibilities: Answering customer inquiries about wine coolers, beverage fridges, and wine racks, offering professional advice and support. Handling customer complaints and issues, seeking resolutions to ensure customer satisfaction. Maintaining good communication with customers via phone, email, and online chat. Recording customer feedback and issues, providing improvement suggestions to the team. Sales order fulfillment.

What We Expect from You: Excellent communication skills and patience, capable of effectively solving problems and addressing customer concerns. Some familiarity with wine coolers, beverage fridges, and wine rack products, adept at listening and seeking solutions. Outstanding teamwork and flexibility, able to collaborate with the team to resolve various issues.

What We Offer: Competitive salary and benefits package. Comprehensive training and great career development opportunities. Working with a vibrant, professional team to create exceptional customer experiences.

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We look forward to having you join us at KingsBottle, where together we create outstanding customer experiences!

If you aspire to be part of the customer service sector and would like to work in a dynamic environment filled with growth opportunities, send your resume to: HR@kingsbottle.com.au