Contract Duration: 6 months (extendable)

Work location: Tilal Al Ghaf, Dubai (nearest community is Dubai Sports City).

Requirements: Should have minimum one year experience in office administration role in UAE preferably in Real Estate/Property Industry

Proficient in MS Office (Word, Excel and Powerpoint)

Knowledge of CRM would be an advantage

Responsibilities: Manage all customer communications, interactions, transactions and complaint management as per approved SLAs and KPIs, by using systems and technologies assigned.

Make Outgoing phone calls to customers related to their service requests raised for the community management

Organize community management documentation (service provider reports, performance reports, community statutory requirements)

Prepare operational PowerPoint presentations, charts/graphs, spreadsheets and reports.

Manage day-to-day administrative tasks related to community management.

Provide information or direct inquiries to the appropriate departments.

Salary: AED 6000/month

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