Communications Assistant, Somerset West, Helderberg. Communications. Assistant – Somerset West. This position will report to the Managing Director and the main function of this position is to communicate with clients through general incoming emails, phone, or WhatsApp messages.

You would be the ideal candidate if you have the following qualifications, experience, and key competencies: Qualification Grade 12 Diploma in Marketing or Communications would be advantageous.

Knowledge and Experience: Computer literate in Microsoft Office (Word, Excel, Outlook) and not scared to learn new programs. Excellent verbal and written communication skills in both English and Afrikaans.

Key Competencies: Must be able to work independently. Strong problem solver. Must be able to think analytically. Must be able to work in a team. Must be able to adapt positively towards change. Excellent communication skills. Must be able to work under pressure. Keen attention to detail.

Duties and Responsibilities: Implementation and development of new ERP / CRM software. Write template emails and terms and conditions as required. Answer the general incoming emails, phone, and WhatsApp messages. Prepare the leads for the sales team and assists in managing the overall leads. Communicate with clients regarding Customer Care cases. Assists with the shipping of orders. Keep installation cases up to date on our new CRM platform.

On offer is a market-related and negotiable remuneration package, dependent upon the skills and experience of the successful candidate. If you are looking to advance your career and would enjoy this opportunity, please send your update.

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Curriculum Vitae and motivation letter to: helene@myhrdepartment.co.za