Key Account Manager, Durbanville, Northern Suburbs. Company Name: Blue Desk Recruitment. My client who trains 118000 clients a month across 8 countries, is looking for a strong key account manager who ideally would come from the HR/Training/E learning space. (Not essential though) Only SA to apply. If you do not hear back within 3 days you have been unsuccessful. Matric is essential and Afrikaans a strong advantage due to the client pool.

Responsibility: The Key Account Manager will work predominantly in a client facing role, assisting with growing the company’s revenue by ensuring key clients are satisfied with services provided and up selling services where required, and by strategically managing existing client portfolios for the LMS platform, which includes the design, development and evaluation of training content and assessments in accordance with the client’s needs. The Key Account Manager will also be responsible in part for new business development by identifying and acquiring potential clients.

Duties and responsibilities: 1. Product/industry knowledge and networking Remain up to date with applicable events and trends in the HR, training and e-learning industry Build relationships with key people in the HR, training and e-learning industry Remain up to date with the various competitors in the market Attend and/or participate in relevant conferences, workshops as identified and when required to build clientele and network at such events Attend relevant training identified as and when required

2. Achieve targets with regards to signing up new clients Identify and attract potential clients Develop and present satisfactory demos to potential clients Manage Proof of Concepts for potential clients Draft and issue approved license agreements and contracts for new clients

3. Account management of all clients and maintenance of stakeholder relationships Develop good relationships with key clients and maintain all aspects of client relationships to ensure they remain regular, satisfied clients Increase client revenue through upselling and cross-selling Ensuring all client issues and problems are resolved within the agreed SLA time frames when required Provide clients with assistance on the development and creation of quality content and assessments aligned with their business requirements alongside the Learning Strategist Work closely with all stakeholders in the creation of identified training content which includes video scripts, voice over recordings, storyboards and video creation content prior to it being released to clients for use Ensure clients and all new users receive appropriate training on the use of the platform as well as how to effectively use the reporting tools 5. Ad hoc administrative duties

Minimum requirements Grade 12 or equivalent certificate essential Degree or Diploma in HR/Training and Development will be highly advantageous Minimum of 5 years’ HR and/or Sales/ Key Account Management experience essential within a related field. Experience working at management and exco level Experience working in a fast-paced and high-pressure environment Intermediate to advanced skills in Microsoft applications Own reliable transport and willing to travel for business purposes. Skills required Excellent communication skills (verbal and written) Self-motivated with ability to use own initiative Proven ability to effectively multi-task and prioritise while meeting tough deadlines Acute attention to detail Ability to generate ideas/solutions Ability to relate to a wide range of people Ability to sell and close deals Good administrative skills Excellent planning and organisational abilities Ability to work independently and as part of a team

Salary: R28000

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Contact Blue Desk Recruitment: 0218241820