Shell Service Station - Retail Manager, Brackenfell, Northern Suburbs. Company Name: Shell Hyper. Shell Service Station- Retail Store Manager. Retail Manager reporting to the General Manager.
Job Overview: The Retail Manager will be responsible for all the operational aspects relating to the shop, as well as to lead the team of employees to reach business objectives. Areas of Responsibility (Your duties will include but are not limited to) Receiving Ensure stock is received correctly according to company policy. Oversee receiving area for stock counts, expiry dates and condition of stock.
Cash Handling Manage and control floats. Oversee cashiers and cash handling protocol. Ensure Cash-up documentation is managed procedurally. Petty cash. Perform random audits. Stock Control. Damages to be minimised and stock losses to be according to company policy. Daily stock rotation. Daily stock counts, as per schedule, from Stock Office must be correctly counted and reported.
Short dated stock to be reported daily. Arrange stock take preparations are done and manage process. Security. Open and close shop. Complete daily managers check sheet. General security awareness and accountability as senior on site. People Management. Ensure all staff and support people are well-versed in local hygiene requirements and explain to them the importance of why and how quality standards are to be assured.
Equip staff with the required tests and equipment to assure product standards are upheld. Ensure staff is well versed in the requirements relating to stock rotation and shelf displays. Identify staff development needs and develop them accordingly. Evaluate staff performance and provide feedback and coaching as required.
Customer Satisfaction: Establish and maintain good relationships with customers so that they feel they receive good value at all times. Ensure that Policies and Procedures are followed and amended to support an ever-changing environment.
General: Ensure correct freezer temperatures. General Maintenance. General day to day duties and ad hoc projects. Reporting & Finance. Record and report key performance indicators on a weekly and monthly basis. Actively participate as a member of the team. Performing any other task, not specified herein, which from time to time may be assigned by the Manager.
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Contact: raeesa@syrninvest.co.za
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