Arranging Branch Manager - Mitchells Plain (Western Cape), Mitchell's Plain, Cape Flats, Company Name: Doves, Doves Group is one of the largest funeral companies in Southern Africa and a major role player in the progressive development of the funeral industry in this part of the world. We have been in existence for more than 100 years. DOVES require highly focused operational and implementation focused employees who have the ability to execute.

The position is available at our Mitchells Plain – Western Cape Doves branch, Starting Salary: Market related,

Type of Employment: Permanent Core purpose of the job. To render a professional funeral arranging service, to meet client requirements in order to maximize the profit and turnover of the branch.

Minimum requirements: Matric. Valid Driver’s license. 3 years’ experience in a funeral arranging role. Sales and Marketing experience, Strong coordination, administration and customer service experience. Strong logistical experience (process and control ability), Computer literate. Excellent verbal and written skills. Proficient in English.

Competencies required: Negotiation. Interpersonal skills. Establishing and maintaining customer relations. Problem solving Resilience. Take initiative and execute. Responsibility and accountability. Excellent people skills. Good organizing skills, Excel in good client relation skills. Understand all funeral products (policies and contracts) and services on offer. Able to guide client under stressful situations and show empathy,

Key Performance Areas. Funeral preparation. Funeral Arranging Meeting – meet with the families of the deceased to discuss funeral arrangements and requests. Analyse monthly financial performance and determine any discrepancies. Compare actual budget vs budgeted figures, Determine whether action plans were sufficient. Discuss variance with superior and revise action plans. Ensure all debtors are authorized according to companies credit policy,

Online purchasing system – sign off the purchase order / requisitions etc. Stock control – monthly stock taking must be done manual and reconciled with DovesNet stock level report, Asset control – update asset register on a monthly basis, Marketing, New business policy sales.

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Send CV and Qualifications to: recruitmentcoastal@doves.co.za