Client Relations Liaison, East London, Eastern Cape. Client Relations Liaison / East London an exciting career opportunity exists with a leading Business Solutions Specialist.

Requirements: Minimum Grade 12. Strong interpersonal skills and an ability to build rapport with customers. 2-3 years of sales experience. Previous experience working as a client relations liaison or a track record of managing client relationships. Hardworking with a strong work ethic. Target-driven and competitive. Must have your own vehicle. Candidates from the telecommunication/office automation industry will be preferred.

Duties: Building and maintaining relationships with clients/customers. Conducting business reviews to ensure clients are satisfied with their products and services. Alerting the sales team to opportunities for further sales within key clients. Informing customers of new product offerings. Attending meetings with clients to build relationships with existing accounts. Achieving client relationship targets and KPI’s as set by the Head of Sales. Working closely with Sales Managers and Sales Representatives. Escalating and resolving areas of concern as raised by clients. Carrying out client satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues.

Ensuring relevant managers are aware of changes within clients. Passing leads to the sales team and following up on progress. Liaising with internal departments to ensure client needs are fulfilled effectively. Base retention – attending to client needs. Adhere to weekly appointment targets and sales GP targets. Salary: Salary plus commission offered.

Email your CV, Matric Certificate/qualifications & recent head & shoulder photo, and valid drivers license

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