Durbanville, Northern Suburbs. My client has a team of motivated and vibrant engineers, designers, content creators and training specialists. They provide innovative training solutions using HR platforms to some of South Africa's biggest retailers. They believe in creating a culture where learning is continuous and relevant. 90% of this role is sales orientated.
The Learning and Development Specialist will work predominantly in a client facing role, taking full accountability for the acquisition of new clients and strategically managing existing client portfolios for an HR platform, which includes the design, develop and evaluation of training content and assessments in accordance with the client’s needs.
Minimum requirements: 1. Grade 12 or equivalent certificate essential
2. Degree or Diploma in HR, Training or Learning and Development advantageous
3. Minimum of 5 years’ HR or Training / Learning and Development experience essential
4. Sales / account management experience - 4 years
5. Clear understanding of the content creation process and assessment design
6. Must have experience working at management and Exco level
7. Experience working in a fast-paced and high-pressure environment
8. Intermediate to advanced skills in Microsoft applications
9. Own reliable transport and willing to travel for business purposes
Responsibility: Product / industry knowledge and networking. Remain up to date with applicable events and trends in the HR, training and eLearning industry. Build relationships with key people in the HR, Training and eLearning industry. Remain up to date with the various competitors in the market. Ensure all admin, documentation and deadlines are met and completed throughout the process. Achieve targets with regards to signing up new clients.
Identify and attract potential clients. Develop and present satisfactory demos to potential clients. Ensure business proposals are set up correctly. Draft and issued approved license agreements and contracts for new clients. Account Management of all Clients and maintain stakeholder relationships. Client issues and problems are resolved within the agreed SLA timeframes. Keep clients up to date with any improvements, updates or any new content available. Maintain all supplier relationships and expectations are managed. Maintain all internal relationships by ensuring SLA’s are up to date. Training Content. Assist clients with an analysis of their HR and training needs. Provide clients with assistance on the development and creation of quality content and assessments. Assist clients with any ongoing training needs and tools. Create and maintain suitable generic training content. Ensure appropriate quality checks are performed prior to being released. Work with all stakeholders in the creation of identified training content which includes video scripts, voice over. recordings, storyboards and video creation.
Skills required: Excellent communication skills (verbal and written). Self-motivated with ability to use own initiative. Proven ability to effectively multi-task and prioritize while meeting tough deadlines. Able to relate to a wide range of people. Able to sell and close deals. Excellent planning abilities. The ability to work independently and as part of a team. Excellent presentation skills.
Salary: R25000 negotiable
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