Service Controller, Uthukela - Ladysmith, Drakensberg. Company Name: Connect office Solutions.

Connect Office Solutions specialize in the Office Automation; Connectivity and Telecommunications industry, and hereby invites all dynamic candidates to apply for the position of Service Controller in Ladysmith.

Duties and Responsibilities: Log service calls. Deal with customer queries. Identifying correct fault diagnosis. Accurately load information on the system. Data capturing. Processing quotations and invoices. Coordinate technicians. Document filing. Booking installations for technicians. Constant communication with the technicians.

Liaise with suppliers. Liaise with clients. Liaise with the directors. Create purchase orders. Run day-to-day duties of the office. Perform any other duties as assigned from time to time.

Work Experience and Skills: Minimum 2 years experience in a Customer Service or banking environment. Grade 12/Matric qualification. Strong in Microsoft word & excel. Must have OA/Telecoms industry experience. Telephone and email etiquette.

Speed and accuracy in typing as calls are logged. Timeous handling of administrative duties & completion of work. Must be able to handle stress within a highly pressurized environment. Strong organizational skills. Excellent communication skills. Good time management skills.

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Forward your detailed cv with traceable references to: hr@connectofficesolutions.co.za