Guest Service Agent
Terms of Employment: Permanent, Full Time, On Call, Shift, Overtime, Weekend, Day, Night, Evening
Salary: $11.25 Hourly for 40 hours per week, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits
Anticipated Start Date: As soon as possible
Location: Enfield / Elmsdale, Nova Scotia (1 vacancy)
Skill Requirements:
Education: Completion of high school, Some college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not applicable, Not required
Experience: 7 months to less than 1 year
Business Equipment and Computer Applications: Multi-line switchboard, Word processing software, Spreadsheet software, Basic computer skills (will train), General office equipment, Computerized bookkeeping systems, Internet browser
Work Setting: Hospitality industry, Hotel
Type of Bookkeeping and Accounting: Basic accounting, Basic bookkeeping, Basic record keeping, Cashiering
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning
Work Location Information: Rural community
Security and Safety: Bondable
Transportation/Travel Information: Own transportation, Own vehicle, Public transportation is available
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Languages: English
Employer: Hilton Garden Inn Halifax Airport
In Person between 9:00 and 17:00: 200 Pratt & Whitney Drive Enfield, Nova Scotia B2T 0A2
Advertised until: 2014/08/15
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
By E-mail: laura.hamilton@hilton.com