Urdu Speaking Customer Support Specialists, Other, Johannesburg. Our client based in Johannesburg, South Africa is looking for Urdu Speaking Customer Support Specialists to join on a three month contract. Our client is one of the fastest growing start-ups worldwide, with millions of satisfied customers in over thirty countries! The organisation operates in Europe, Mexico and Africa. The widely established organisation is defining the future of transport!

About the position: Maintain a positive, empathetic and professional attitude toward customers. Respond promptly to customer inquiries. Omni channel Communication. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide professional customer support. Scoping, Troubleshooting. Resolve customer queries via phone, chat and email.

Requirements: Excellent problem solving skills. Conflict resolution skills. Tech savvy or interested in Tech. Team player. Able to think on your feet. Excellent interpersonal skills. Fluent in Urdu and English (Written and Verbal). National senior certificate. 1 to 2 years of customer service experience.

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