Academic Service Officer (Brisbane, Sydney & Adelaide), About the Opportunity, We are currently seeking a self-motivated, driven Academic Services Officer to join the Business Vertical in our Laureate Australia team; providing exceptional service quality, academic support and course administration to the senior academic staff in the Business and faculty.
This role spans the total course lifecycle – from course accreditation, review, configuring courses in the student administration systems, providing reports and data, assisting with governance processes, and scheduling and attending a range of meetings. You will use your excellent interpersonal skills to work with the collaborative national network of Academic Service Officers, Academics and other key internal stakeholders to ensure course administration excellence. This position can be based in Sydney, Brisbane or Adelaide at one of our campuses with ongoing support from the ASO team, academics and management across our national campuses.
As the Academic Services Officer, you will be responsible for: Providing outstanding service and exceptional support to the Academic Services Manager, the Dean, Associate Dean, Program Directors, Academics and various on-campus stakeholders; Providing high-quality, accurate and timely processing of all Academic Services administration processes; Entering, updating and ensuring the accuracy of course and subject data in the Student Information System and course information documents; Editing documents and sorting, filtering and manipulating student and course data; Providing support in recruitment and on-boarding processes and the processing of lecturer timesheets; Provide secretariat support and information to any faculty academic governance meetings; Providing accurate information for integrated campus staff regarding academic policies and procedures, ensuring adherence with Group-wide approaches; Assisting in the smooth running and integrity of examinations.
Skills and Experience: To be successful in the Academic Services Officer position you will possess: Excellent written and verbal communication skills; The ability to work with colleagues from all levels within the business; Proven administration and data management skills; An ability to focus on detail; Previous administration experience with a minimum of Intermediate level Microsoft Excel; Strong interpersonal skills and the ability to learn tasks quickly and efficiently; Self-motivation and the ability to work both in a team and autonomously; The ability or willingness to learn how to take minutes of academic meetings.
Ready to make your difference? To be considered for this position please submit a cover letter (stating which location) and CV with your application. Closing Date: 5.00 pm AEST Sunday 16th June 2019. Laureate Australia reserves the right to remove the advert prior to the closing date listed. Applications will be reviewed as submitted so apply now!
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
If you have any queries regarding the recruitment process contact our Talent Acquisition Team at: yourcareer@laureate.edu.au