Customer Service Representation required for a company in Jebel Ali with minimum 2-years of experience, preferred Females candidates- Filipinos / Indians. Salary: After Interview. City: Dubai. Industry: Courier/Freight. Career: Mid Career. Job Type: Full Time. Gender: Female.

Customer Service Representation required for a company in Jebel Ali with minimum 2-years of experience, preferred Female candidates- Filipinos / Indians.

Job: Open and maintain customer accounts by recording account information. Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information.

Requirements: Proven customer support experience. Strong phone contact handling skills and active listening. Excellent communication and presentation skills. Ability to multi-task, prioritize and manage time effectively. High school diploma or equivalent; college degree preferred.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Send CV to: careers@maxx-logistics.com