RocoMamas Rondebosch requires Senior Manager, Location, Observatory, Southern Suburbs.  Radest Burger Joint RocoMamas Rondebosch has a Senior Management position open. If you have what it takes to be a Rockstar then we want you.

Job Responsibilities: Create a positive customer experience by offering a high level of service and ensure all staff members interact with guests to learn their needs and surpass expectations.

Resolve complaints and customer problems in an efficient and friendly manager with the primary goal of satisfying their needs and continuing to earn their business. Hire, coach, and train staff and shift managers for operational excellence, and develop new hire orientation programs.

Provide leadership to staff to ensure compliance with standards as set by the restaurant and applicable government regulations. Identify and assign duties to staff and shift leaders to meet objectives and consistently achieve excellent service.

Monitor labor and product expenses to remain within budget, meet goals, and successfully advertise and support the brand. Manage operations with integrity, passion, and knowledge while promoting the values and culture of the restaurant. Estimate consumption, forecast requirements, and maintain inventory to control costs and minimize waste.

Job Skills & Qualifications: Prior restaurant and managerial experience. (Senior Management 3 years+). Own transport. Completely trained in all areas of the restaurant industry (POS experience i.e. PILOT,GAAP required). Ability to work in a fast-paced environment.

Well-developed interpersonal skills and knowledge of customer service principles, including customer needs assessments and guest satisfaction evaluations

The Given: Ability to work shifts (Opening, Rush , Closing). Weekend work required. Love for the hospitality industry. Salary: Market related: Negotiable based on experience. References available. Previous payslips must be presented on request. Only shortlisted candidates will be contacted.

CV Submissions: capetownapplication@gmail.com