Business Support Officer, VicRoads RLS. Melbourne VIC. Administrative Assistants (Administration & Office Support). Full time. Add expected salary to your profile for insights.

About the Role: The role is to provide day to day support to the Resilience and Emergency Coordination (REC) Branch’s programme of ongoing and project works, updating programme registers and weekly and monthly reporting, document control, invoicing and receipting and general business support including meeting coordination, prioritisation of any incoming issues, addressing or redirecting of urgent items and any other administrative matters requiring attention.

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Position Outcomes / Accountabilities: Exercise professional judgement to provide day to day business tasks to all members of the REC Branch, updating programme registers and weekly and monthly reporting, document control, invoicing and receipting and general business support including meeting coordination, prioritisation of any incoming issues, addressing or redirecting of urgent items and any other administrative matters requiring attention. Coordinate monthly project, programme and financial reporting to the REC Branch leadership team and internal stakeholders. Use negotiation and influencing skills to reach successful outcomes with internal and external stakeholders in relation to programme administration policies and procedures.

Exercise professional judgement to undertake a range of administrative tasks and ensure effective communication to stakeholders both internally and externally. Exercise independent judgement to provide diary management, arrange meetings, workshops and travel including organising venues and catering. Use negotiation and influence skills to work collaboratively with the colleagues and other DTP business areas as required to ensure effective, efficient and consisted support is provided across the Branch.

Key Selection Criteria: The Department of Transport and Planning is seeking a skilled Business Support Officer to provide high-level administrative and operational support within a complex, dynamic environment. This role requires the ability to manage multiple tasks efficiently, exercise professional judgment, and maintain confidentiality while delivering high-quality services. You will be responsible for managing administrative processes independently, ensuring timely follow-up on corporate activities, and coordinating office functions to meet departmental objectives.

The ideal candidate will have excellent communication skills, particularly in reviewing and proofreading documents to ensure they meet grammar, presentation, and protocol standards. You must also demonstrate the ability to provide clear advice to stakeholders on policies and procedures, as well as manage sensitive information and inquiries effectively. Additionally, you will support the Executive by managing communications and performing minor diary and time management duties. Your professional judgment will be essential in ensuring that all tasks are completed with integrity and transparency, contributing to the overall success of the department.

If you are a proactive, highly organized individual with a strong attention to detail and the ability to work under pressure, we encourage you to apply.

What we offer: Meaningful work making Victorian communities more accessible and liveable

Professional growth and development opportunities across the department and the wider Victorian Public Services: A hybrid working model focused on collaboration and teamwork. Optimal work-life balance initiatives including flexible working arrangements. Opportunity to work across multiple urban and suburban hubs. We prioritise the development of a safe and inclusive culture

Culture Value: We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

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Applications close 11.59pm on Tuesday, 15th of April 2025.

Please include a resume and cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

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For further information about the role contact Fiona Brown Director Transport Improvement, Department of Transport and Planning via fiona.e.brown@transport.vic.gov.au.