Communications and Change Manager. VicRoads RLS. Melbourne, VIC. Government - State (Government & Defence). Contract/temp, full-time. Add expected salary to your profile for insights.

About Us: The Department of Transport and Planning oversees key planning, transport, and land use policy decisions and management across the state. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria. People, Legal and Governance is a Group within the Department of Transport and Planning and is responsible for providing business-enabling people, legal and corporate services functions to drive a high-performance culture and to support integrated operations.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

About the Role: This is a Fixed Term Position for 12mths. The Communications and Change Manager is responsible for establishing strong change management practices within the Records Management Systems Uplift Project, including, collaborating closely with the project team to identify and mitigate the impacts of changes to process, systems and culture. The successful candidate will leverage their expertise in change management to ensure the communication and change practices are integrated into the project work program and successful adaption to the changes

Position Outcomes / Accountabilities: Develop and manage the Change Management and Communication Strategy for the Records Management System Uplift Project. Work collaboratively across the Department to ensure the delivery of the strategy. Facilitate discussions with stakeholders to identify and assess impacts, issues and risks and provide actionable deliverables for mitigation.

Provide and ensure appropriate stakeholders are engaged throughout the implementation process

Lead change management and communication activities for the project, including delivery of content via various methods (e.g. presentation, storytelling, webinars).

Lead the change management and communication efforts by leveraging a solid technical understanding to translate complex technical concepts into clear, accessible messaging to stakeholders: to deliver of training programs and organisational wide communications and to ensure smooth adoption and engagement with new systems or processes.

Proactively contribute to a positive, friendly, forward thinking and responsive divisional culture through developing, maintaining and influencing effective internal and external stakeholder relationships.

Practice cultural safety by creating environments, relationships, and systems free from racism and discrimination, fostering a space where people feel safe, valued, and able to participate.

PD link here. Communications and Change Manager

Key Selection Criteria: We are seeking a dynamic and experienced Communications and Change Manager to join our team. In this role, you will lead and support the implementation of change initiatives, guiding stakeholders through change with clear direction relating to our Records Management Systems Uplift Project.

Strong stakeholder management skills are essential, and you will proactively add value, ensuring the project goals are communicated, and monitor satisfaction to ensure strong, collaborative relationships. Your ability to address stakeholder concerns and drive positive outcomes will be vital in this position.

Exceptional communication skills are crucial, as you will provide high-level advice on messaging, audience engagement, and decision-making support. You will tailor your message to the audience, ensuring clarity and impact in all interactions across all levels of the organisation.

You will excel in project delivery, turning strategies into structured programs with clear governance and risk management. You will use influence and persuasion to secure buy-in for initiatives, leveraging strategic relationships and expert insights to drive organisational priorities.

Qualifications and Experience: Mandatory. Extensive experience in change management and communications roles or experience in a similar role.

Desirable: Qualification in Communication, Change Management, Project Management or related field. Extensive experience with information and records management systems and tools, including SharePoint and M365, in a large government or corporate organisation. Experience in records management implementation projects.

What we offer Meaningful work making Victorian communities more accessible and liveable. Professional growth and development opportunities across the department and the wider Victorian Public Services: A hybrid working model focused on collaboration and teamwork. Optimal work-life balance initiatives including flexible working arrangements. Opportunity to work across multiple urban and suburban hubs. We prioritise the development of a safe and inclusive culture

Culture Value: We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

Important Information on How to Apply

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Applications close 11.59pm on Tuesday15th of April 2025

All Applications should include a resume and a cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Records Management Subject Matter Expert via Denis.bunworth@transport.vic.gov.au