Evening and Weekend Library Assistant. London, England. £31K-£35K (Employer Est.). Professional Expertise. Libraries, museums, theaters, and open science. Department Vice-Provost (Faculties) (B25). Location: London. Working pattern: part-time. Salary: £31,463-£35,084. Closing Date: 01-Apr-2025.
About us: UCL is London’s global university. LCCOS—Library, Culture, Collections, and Open Science—provides outstanding staff, services, and resources to support the world-class research, education, and enterprise that is undertaken in UCL and connects the world with UCL through innovative programming and engagement activities. LCCOS is acknowledged as an international leader in open science and scholarship. The LCCOS family comprises 4 museums and allied object collections, 14 libraries, the UCL Student Centre, Special Collections facilities, multiple additional learning spaces, the Bloomsbury Theatre, and a substantial off-site storage facility. We also provide comprehensive services to healthcare staff through our partnerships with 6 NHS Trusts. LCCOS holds the UK Customer Service Excellence (CSE) Award, the National Archives (TNA) Archives Service Accreditation, and Arts Council England Museum Accreditation. The combined staff in UCL LCCOS totals around 440.
About the role: Library assistants are the public face of UCL Library Services, providing first-line support for inquiries, learning spaces, and technology. Working as part of a team, you will work at service points and throughout library-managed learning spaces, depending on service requirements. You will offer excellent customer service both from Help Points and while roving throughout libraries and library-managed learning spaces. You may be required to work in any library should the need arise.
Be proactive and supportive of your own development and support those around you with a positive and friendly approach. Attend one-to-one meetings with direction from the supervisor. As the role holds responsibilities for the library sites and all the people it supports, it is expected that the post holder will respond to a varying range of emergency situations and be able to act when called upon. Please note that the post involves some manual handling of trolleys and moving and lifting of heavy books.
This is an on-campus role. It is not suitable for regular remote working.
About you: We are looking for candidates who in particular have the following experience and skills: Can respond to complex and pressured inquiries and are able to find positive solutions by using initiative and strong problem-solving abilities, particularly during time-sensitive situations. Have good technical comprehension of software systems and solutions and are able to support their continuous development. Specifically, a good working knowledge of Microsoft 365 applications.
Weekly Working Pattern: Part-time, 10 hours per week (0.27 FTE). Friday: 17:00 - 21:00. Saturday: 11:00 - 18:00 unpaid, 1 hour lunch break.
Further details: The advert will close on the published date at 23:59 GMT. However, we may close applications early if we receive a high volume of applications. Interviews will be held in the Wilkins Building.
A job description and person specification can be accessed from the link at the bottom of this page.
To apply, please provide an up-to-date CV, including as a minimum detail of your current employment, salary, and notice period; details of any former employment; and your education history.
A supporting statement showing how your skills and experience meet each of the criteria marked ‘Application’ in the person specification found within the job description for this post. Your statement should be provided using the free text box under ‘Questionnaire.’
If you have any queries about the role or have any queries about the application process, quote the job title and reference number.
What we offer: annual leave & work-life balance. 27 days of annual leave + 6 closure days (Christmas and Easter) as well as statutory holidays. Hybrid and flexible working. Ability to buy 5 additional annual leave days. Children & Family. Enhanced maternity, adoption, and paternity leave. Carer’s leave. Workplace nursery.
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
contact lccos-jobs@ucl.ac.uk