Head of Change Management Office

Employer: Financial Services Compensation Scheme

Location: London

Salary: Competitive

Closing date: 9 Apr 2025

The Financial Services Compensation Scheme (FSCS) is the UK’s compensation scheme for financial services, helping people get back on track by protecting them when authorized financial services firms fail. FSCS is an independent free service that covers all regulated financial services in the UK. The Scheme protects: deposits in banks, building societies, and credit unions; insurance policies; some investments and investment advice; insurance broking; mortgage advice; self-invested personal pensions (SIPPs); pensions advice; payment protection insurance (PPI); debt management plans; and pre-paid funeral plans. FSCS’s mission is to provide customers with a trusted compensation service that helps raise public confidence in the UK financial services industry.

FSCS is now seeking a Head of Change Management Office to lead the organization’s change management functions, ensuring alignment with strategic objectives and overseeing transformation initiatives across the business. This individual will play a critical role in maturing FSCS’s target change management model, including governance, portfolio management, and enterprise-wide transformation. They will also be responsible for overseeing risk management, demand management, resource planning, and quality assurance processes, ensuring strategic alignment of objectives and key results across the organization.  Working closely with the Executive Team and stakeholders, they will embed effective change methodologies and champion continuous improvement initiatives.

The successful candidate will be a proven leader with significant experience in change management offices, large-scale transformation programs, enterprise portfolio management, and strategic alignment of change initiatives. They will demonstrate strong stakeholder engagement skills and the ability to influence at the highest levels within FSCS and externally.

Saxton Bampfylde Ltd. is acting as an employment agency advisor to the Financial Services Compensation Scheme on this appointment.  Applications should be received by noon on Wednesday, 9 April 2025.

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Email Belinda.beck@saxbam.com