Administration, Intake Assistant, Allied Health. Independent Rehabilitation Services. Carnegie, Melbourne VIC. Medical Administration (Healthcare & Medical). Full time. $75,000–$85,000 per year.

Who we are IRS is a multidisciplinary allied health service dedicated to maximizing the independence and participation of our clients in their lives and communities. We specialise in neurological rehabilitation and work with a diverse range of clients and neurological conditions. We support our clients to realise their goals and reach their potential. We understand our clients’ needs no matter how simple or complex.

Our experienced clinicians have been providing person-centered physiotherapy, occupational therapy, and speech pathology to adults and adolescents since 1999. We have an outstanding reputation with our clients and their families, and the providers we work with. We pride ourselves on the exceptional care we provide. Our work is underpinned by our values, and this is the basis of our unique culture and how we show up every day.

What you’ll be doing As part of the Business Support Team (BeST), you can expect variety each day as part of a fast-paced and exciting work environment. This position is responsible for the efficient management of new client referrals, building relationships with external providers and taking care of a range of administrative duties required to support our busy practice.

Here are some of the things you will be doing: Referral Management: You'll be the first point of contact for our new client referrers, carefully screening their referrals for suitability, coordinating funding and service agreements, and efficiently managing our internal processes. Relationship Building: You'll cultivate and maintain positive relationships with our providers and our talented clinical team, fostering strong connections.

Using Your Exceptional Communication Skills: You'll be a key communicator, liaising with clients, providers, and clinicians. Your excellent verbal, listening, and written communication skills will ensure seamless workflows and alignment with our core values.

Proactive Performer: You'll demonstrate initiative, exceptional organizational skills, and strong motivation to complete all tasks promptly, efficiently and to a high standard

A Range of Administrative Tasks: You'll work closely with the Practice Manager and be responsible for admin tasks such as filing, document processing, and maintaining the presentation of our vibrant office.

We'd love to hear from you if.

You’re passionate about working in the health and disability sector and enjoy the culture of care and empathy. You have admin experience, a smile in your voice when you’re on the phone, and know your way around a computer, including using Google apps. You’re great at managing time, solving problems, and staying organized. You pay close attention to detail and have strong writing skills. You work well with others, have excellent communication skills, both written and verbal, and can work calmly and productively within our busy clinical team. You share our values and are looking for a professional and supportive environment.

The benefits you will get Ongoing support from our experienced Business Support and Leadership Teams, which can be mentoring in the office, or a walk around the block for a chat—our team is here to support you. A wide range of opportunities for project work and ongoing professional development. The opportunity to attend social events throughout the year, both within the office and outside of work, such as fundraising lunches, team dinners and winery tours. We offer a competitive salary and flexible leave options, such as cultural leave. 5 weeks of annual leave per calendar year, holiday leave loading and the ability to accrue time in lieu and take allocated days off.

The opportunity to develop your skills and grow your career through our Career Journey Program.

We are looking for someone Monday to Friday, and we can be flexible to suit school hours.

We are inclusive: At Independent Rehabilitation Services, we have a culture of inclusivity and respect amongst our team. We are committed to equality and diversity and value the positive impact that difference has in our workplace. We encourage applicants from diverse backgrounds, abilities, and experiences to apply.

If you have any questions and would like to know more about us and the role, please contact Natalie Pribil (Director of Operations)

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Send your cover letter and CV to: npribil@independent-rehab.com.au Contact on: 0398852533