Call Center Agent, Job Location: Dubai. Salary: AED 3501-4000. Experience: Less than 1 year. Job Type: Full Time. Gender: Any. City: Dubai

Description: We are looking for a call center representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior.

Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by going the extra mile. Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level. Meet personal/team qualitative and quantitative targets.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Kindly send your CV on this email:shekiatan@gmail.com Contact No: 0581928010