Information Technology (IT) Consultant, RJR Innovations. Location: 1420 Blair Towers Place, Gloucester, ON. Salary: 45,000 to 65,000 annually (to be negotiated) / 35 to 45 hours per week. Full-time. Day, Overtime, On Call. Starts as soon as possible. Benefits: Health benefits, financial benefits, and other benefits. Languages: English. Education: College/CEGEP. Experience: 2 years to less than 3 years. Work must be completed both in person and remotely. Work setting. Computer hardware or software retailer/wholesaler. Re: location costs not covered by employer. Willing to relocate. Help desk. Telecommunications industry. Consulting firm. Software company. Information technology (IT) infrastructure.

Responsibilities: Confer with clients to identify requirements. Document technical requirements to ensure that products, processes, and solutions meet business requirements. Design, develop, and implement information systems business solutions. Provide advice on information systems strategy, policy, management, and service delivery. Consult with clients after the sale to provide ongoing support. Execute and document the results of software application tests and information and telecommunication systems tests. Respond to users experiencing difficulties with computers. Consult user guides, technical manuals, and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize, and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide business systems, network and Internet support to users in response to identified difficulties. Experience and specialization. Computer and technology knowledge. BMC Remedy. Information Technology Infrastructure Library (ITIL). Internet. HTML editing software. Database software. Spreadsheet. MS Office. MS Windows, SQL, and MS Outlook. MS SQL Server. SAS. Desktop applications. Area of work experience. Project implementation. Information technology (IT) service delivery.

Additional information Security and safety. Criminal record check. Transportation/travel information. Own transportation. Work conditions and physical capabilities: Ability to work independently. Work under pressure. Tight deadlines. Attention to detail. Sitting. Own tools/equipment. Cellular phone. Personal suitability. Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Flexibility. Analytical. Proactive.

Benefits: Health benefits. Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits. Commission. Group insurance benefits. Life insurance. Other benefits. Learning/training paid by employer. On-site amenities. Team building opportunities. Parking available.

Until: 2025-03-05

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email: rsorrell@rjrinnovations.com