Technical Support Specialist – Information Technology (IT), KeAnu Inc. Location Milton, ON. Salary 37.30 hourly / 35 hours per week. Full time. Starts as soon as possible. Languages English. Education College/CEGEP. Experience 1 year to less than 2 years. Work must be completed at the physical Location. There is no option to work remotely. Work setting. Help desk. Consulting firm. Private company, corporation or industry. Office building. Private sector.
Responsibilities: Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Manage incidents. Experience and specialization. Computer and technology knowledge. Jira. iOS. Linux. Extranet. Intranet. Internet. Desktop applications. Word processing software. Programming software. MS Office. MS Windows. Oracle. SQL. SharePoint. Spreadsheet. Visual Basic. Business intelligence.
Additional information Personal suitability. Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Ability to multitask. Time management. Honesty.
Until: 2025-01-24
NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.
Contact: hr@keanuinc.com
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