Technical Service Engineer, ANZ, Johnson Controls. Brisbane QLD. Field Engineering (Engineering). Full time. Add expected salary to your profile for insights. Effective fire suppression is a multifaceted challenge that demands a wealth of products, systems, and knowledge. In a world where business demands and risks are high, we deliver expertise, innovations, and service to our customers—and have been since we patented the modern fire sprinkler over 140 years ago. Johnson Controls manufactures, configures, and installs an unmatched range of fire suppression systems, including sprinklers, valves, extinguishers, agents, special hazards systems, related components, and fittings.

About the role: Provide technical support for fire suppression products to internal and external customers across Australia and New Zealand via email, telephone, online support, and site visits for commissioning and fault finding. Offer technical engineering support, including drawings and layouts, for fire suppression products launched in the ANZ region. Collaborate with various support centres to obtain technical information for the fire suppression product range. Assist business development managers with specifying products by providing technical information and sales support.

Deliver high-level OEM fire suppression product training to a range of customers, including consultants, engineers, and field staff. Reporting to the APAC Technical Services Manager.

About you: Previous experience within the fire & safety industry is highly regarded, or within the industrial building products, engineering, / mechanical industry is required. Ability to interpret datasheets, Australian standards, and other industry codes and documents. Previous training experience, Certificate IV in training and assessment, or similar is highly regarded. ?Highly developed communication skills, with the ability to negotiate with customers at all levels. ?Excellent writing skills with the ability to prepare a wide variety of communication materials for internal and external audiences.

Experience with Microsoft Word, Excel, PowerPoint, and AutoCAD. Ability to learn new internal software packages. Have a good mechanical aptitude with an ability to use basic hand tools. ?Ability to handle pressure and execute multiple tasks simultaneously.

Only those candidates the company (recruitment agency company) introduces to JCI by resumes on JCI’s Talent Acquisitions team’s explicit request will be deemed a candidate referred by the company.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Feel free to reach out to Priscilla on priscilla.dib@jci.com