Technical Support Officer, Shore. North Sydney, Sydney NSW. Help Desk & IT Support (Information & Communication Technology). Full time. Shore is a leading Anglican Day and Boarding School, emphasising excellence in academic, cultural and sporting pursuits and fostering integrity in moral and spiritual development in a Christian environment. Established in 1889 as a leading comprehensive school for the education of boys, Shore welcomed girls to the Early Learning Centre and K, 1, 2 Preparatory School at its Northbridge Campus in 2003. The rich history and traditions of Shore have powerfully shaped the School, fostering a sense of community and belonging.

We are looking for a skilled professional with a solid background in supporting both Windows and Apple devices. The successful candidate will become an integral part of our Technology Services Team.

Key Qualifications and Skills: Relevant tertiary qualifications in ICT or 3-5 years of relevant experience. Valid Working with Children Check (WWCC) clearance. Strong understanding of cybersecurity frameworks, such as the Essential Eight and NIST. Proven experience in configuring, deploying, and managing personal computers using inTune and JAMF. Excellent written and verbal communication skills, including the ability to facilitate meetings and discussions. Strong interpersonal and customer service skills.

Key Responsibilities: Support the implementation of new systems and technology infrastructure. Configure, deploy, and provide ongoing support for Windows and Apple devices. Perform operational tasks to ensure the availability, reliability, and security of the technology environment. Serve as the subject matter expert for escalated issues from the Service Team. At Shore, we offer a collaborative and dynamic work environment where your contributions are highly valued. As part of the Technology Services Team, you will have access to professional development opportunities and ongoing supervision.

In addition, we provide a range of benefits, including: Attractive salary packaging options. Complimentary lunches during term time. Annual influenza vaccinations. 24/7 access to the Employee Assistance Program. School fee concessions. Use of on-site gymnasium, swimming pool, and Pilates classes.

How to Apply: Applications must be submitted via our online system and should include the following information in PDF format: Cover letter. Resume, which includes details of qualifications, relevant experience and the names and contact details of two referees. For all questions related to this position

Applications close: 30th September, 2024 at 5:00pm

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact Emily Barnicoat, Recruitment Manager at ebarnicoat@shore.nsw.edu.au