Customer Advisor 2: Muswellbrook & Singleton, NSW, NAB. Muswellbrook, Newcastle, Maitland & Hunter NSW. Banking: Retail/Branch (Banking & Financial Services). Full time. Add expected salary to your profile for insights.

Branch Customer Advisor Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities, and grow your career while still having time for what matters most to you.   

We are empowered to make a positive difference in for customers and communities. Everyone is given the opportunity to learn, grow and achieve. You’ll be supported in managing your career, work and life

In this role, you will Support our Muswellbrook & Singleton branches by being the first point of contact for our customers. Work with your customers to identify the most suitable products and services that best match their needs, ensuring they receive a seamless, consistent, and customised customer service experience every step of the way.

Assist our customers with account opening, unsecured Lending and banking transactions. Ensure all customer details are accurate and up-to-date. Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure. Undertaking ongoing training and development to enhance your career development.

What you’ll bring: A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile. Ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience. A keen eye for detail that ensures transactions are completed efficiently and accurately. An appreciation for inclusion and the diversity of our customers.

The Hours The roles working hours and the branch where you will be located are listed below:

Week 1: Monday, 9:00 a.m.–4:15 4:15pm: Muswellbrook.

Tuesday 11:15 a.m.–4:15 4:15pm: Muswellbrook

Thursday, 9:15 a.m.–4:15 4:15pm: Singleton

Friday 9:00 a.m.–4:15 4:15pm: Muswellbrook

Week 2: Monday, 9:00 a.m.–4:15 4:15pm: Muswellbrook

Tuesday 11:15 a.m.–4:15 4:15pm: Muswellbrook

Thursday, 9:15 a.m.–4:15 4:15pm: Singleton

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect, where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way. 

For details on the recruitment process and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-a-job.  To discuss adjustment requirements,

(please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB: If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact the NAB Careers team, via nab.careers@nab.com.au