User Support Technician, Brainwave AI Ltd. Location: 7025 Tomken Road, Mississauga, ON. Salary: 28.85 to 30.00 hourly (To be negotiated) / 35 to 40 hours per week. Full time. Day, Evening, Morning. Starts as soon as possible. Languages English. Education College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years. Experience 1 year to less than 2 years.

Responsibilities: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Experience and specialization. Computer and technology knowledge. Networking software. Networking hardware. Extranet. Internet, Servers, Desktop applications, File management software, Security software, Communication software, MS Office, MS Windows, and wireless networks.

Additional information Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Repetitive. Attention to detail. Personal suitability. Accurate. Client focus. Excellent oral communication. Initiative. Organized. Ability to multitask. Time management.

Closing Date: 2024-08-29

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email: brainwaveai@outlook.com