Services Branch Manager, Johnson Controls, Perth, WA. Air Conditioning & Refrigeration (Trades & Services). Full time. Add the expected salary to your profile for insights. At Johnson Controls, we’ve been making buildings smarter and safer since 1885, and our capabilities, depth of innovation, experience, and global reach have been growing ever since. Our diverse global team offers the world’s largest portfolio of building products, digital technologies, software, and services to transform the environments where people live, work, learn, and play.
Our mission is to continuously deliver outcomes for our customers and partners. Tomorrow needs your talent. Tomorrow needs you. So, let’s talk today!
About this role: As the branch supervisor, you will be responsible for providing overall business leadership to achieve all the planned objectives for the service branch. You will have strong support from the national service leaders.
How you will do it: Strategic Planning: planning and deploying strategies to achieve sustainable business growth in tandem with overall corporation objectives and customer satisfaction objectives.
Financial Excellence: lead the team to achieve excellence in operations and optimum profit.
Customer Satisfaction: leverage customer feedback and relationships to align the project delivery to their needs and satisfaction levels.
Operational Excellence: develop and ensure compliance to business processes to enable effective and productive operations.
Delivery sales and planning: strategize and lead delivery and systems sales to meet and exceed company’s growth targets.
Resource Planning: plan and ensure the adequacy of resources (manpower, tools, etc) to enable the branch to meet planned objectives.
Culture: Across our 12 branches in Australia, our employees enjoy working within JCI because there is a supportive, diverse culture, with a highly skilled workforce, and accessibility to world-leading products with opportunities for individual growth and progression.
What we look for: 8+ years' experience in HVAC or BMS environments. Related Technical Qualifications: Trade Qualifications in HVAC, building Automation. Previous experience as a Service or Operations Manager would be a preference but we are open to speaking with people wanting to step into this role. Focused, collaborative and passionate about the execution of projects, and thrives in complex environments. Strong leadership and supervisory skills with the ability to influence team collaboration focused on outcomes. Excellent analytical, problem-solving and interpersonal skills. Commercial contractual competence with a proven capability to mitigate and manage conflict to resolution. Advanced computer / MS Windows skills, to include software applications such as MS Projects, PowerPoint, Excel, Access, etc.
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Feel free to reach out for a confidential chat with Priscilla on priscilla.dib@jci.com