Medical Admin, Neuralia TMS. Como, Perth, WA. Medical Administration (Healthcare & Medical). Full time. $30–$38 per hour. Neuralia TMS is a vibrant multi-site private TMS clinic, with our headquarters soon to be in Como.

About the Role: Due to our expansion and July move to Como, we have an exciting opportunity for highly motivated individuals to join our team.

We have 3 positions available: 2 Administrative Roles: Full-time. 1 Patient Liaison Role: Full-time. They are all preferably full-time roles; however, we may be flexible with part-time for the right candidate. We are offering a flexible schedule with a mix of 10 a.m.–6 p.m. and 9 a.m.–5 p.m. shifts.

Role: Admin Roles: Overseeing the administrative aspects of our TMS and psychiatry services. Responding promptly to telephone inquiries with a friendly and informative approach. Efficiently managing multiple clinics, from appointment scheduling to follow-up, ensures a seamless patient journey. Skillfully handling various payment methods such as Eftpos, E-commerce, DVA/Medicare payments, and managing debt. Coordinating clinic calendars across different locations for effective scheduling and organization. Demonstrating keen attention to detail and adherence to established processes and procedures.

Role: Patient Liaison. Serve as the primary point of contact for patient inquiries. Managing communication between patients and the clinic. Scheduling appointments, answering queries, and providing pre- and post-treatment instructions. We are working with our CRM to deliver KPI's and date reports. Please note that there may be some crossover with the admin role description.

What We Are Looking For: At Neuralia, we value individuals who are passionate, proactive, and dedicated to making a meaningful impact.

If you possess the following qualities, we invite you to join us: The ability to thrive in a fast-paced environment, showing a strong sense of initiative. A solid understanding of administration processes related to private patient billing, Medicare, and DVA. Meticulous attention to accuracy and detail in all your tasks. Exceptional communication skills, both written and verbal, along with a professional and friendly demeanor. Outstanding multitasking abilities enable you to work efficiently under deadlines. Proficiency in computer skills, especially in managing online portals and forms,. A high level of motivation and enthusiasm to grow with our business and contribute to its remarkable expansion.

Join us at Neuralia TMS and embark on a fulfilling journey where you can truly make a difference in the lives of our patients today by becoming a part of our dynamic team.

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Email: manager@neuralia.com.au