QA/QC Supervisor. Region: Riyadh.

Position Summary: The QA/QC Supervisor is responsible for advocating for and ensuring compliance to Quality Assurance and Control standards within our company. Has solid leadership experience in enforcement of QA/QC methodologies and frameworks in similar technology services environment. Responsible for leading QA/QC operations within our company to ensure that delivered services meet the highest quality standards.

The ideal candidate will have a proven track record of managing QA/QC processes in complex software environments and will be adept at identifying and mitigating quality issues, optimizing processes, and fostering a culture of continuous improvement.

Roles & Responsibilities: Develop and ensure implementation of QA/QC processes and procedures for project delivery in alignment with International ISO Standards and best practices. Advocate a culture of Quality Assurance. Foster a culture of continuous learning and improvement. Oversee daily QA/QC operations collaboratively with execution teams to ensure adherence to software development standards, including functional, performance, and maintainability requirements. Support functional and non-functional testing, making go-no-go decisions for the next project phase based on test results. Emphasize enforcement of conformance to project scope, such as specifications for information security, infrastructure, software requirements, etc.

Analyze QA/QC KPIs to identify trends and areas for improvement and direct gap closure measures. Proactively introduce initiatives to enhance the efficiency and effectiveness of QA/QC activities. Collaborate with cross-functional teams, including project managers, developers, and functional experts, to ensure alignment with scope requirements. Work jointly with the Techno-Functional Managers on technical integration architecture. Timely communicate quality-related issues, risks, and recommendations to stakeholders.

Ensure maintaining detailed documentation of QA/QC activities, including test plans, test cases, test results, and quality metrics as part of project sign-offs. Avail training and development opportunities for our company staff to enhance their QA/QC skills and knowledge. Supervise preparation and approval of prepared Project Quality Plans (PQP) for project proposals and project execution. Qualifications & Requirements Academic: BSc in relevant Engineering field, preferably in Industrial & Systems Engineering, Software Engineering, or Computer Science.

Certifications: Holds 3+ relevant certifications (e.g., ISTQB, KSATQB, CSTE, ISO, etc.)

Experience: 10+ years relevant and proven experience handling similar responsibilities within Digitalization environment. Moved through QA/QC to lead role. Has worked before for (not necessarily with) key client(s) such as Aramco, SABIC, etc. Understands contractual quality procedures (e.g. Schedule Q). Has been approved as contractor QA/QC manager before.

Software Quality Standards: Knowledge of common standards in software development such as ISO/IEC 12207 and ISO/IEC 15288. Software Project Management: Understands software development life cycle (SDLC) and interrelated QA/QC activities. Quality Tools & Principles: Proficient in QA/QC tools and software, such as JIRA, Selenium, MiniTab, or similar. Knowledge of key Total Quality. Management (TQM) principles such as lean six sigma, Kaizen, DMAIC, PDCA, RCA, etc.

Cybersecurity: Understand cybersecurity mitigation principles and their relevance to QC cycle during digitalization project execution.

Analytical Skills: Analytical, problem-solving, and attention-to-detail. Ability to work independently and under pressure.

Communication Skills: Strong interpersonal communications. Ability to communicate effectively. Ability to work with teams.

Leadership Skills: Ability to direct staff to develop reports and presentations for different stakeholders. Ability to negotiate with stakeholders.

Preferences: Project management certifications (PMP or similar). Previous experience on the execution side prior to switching to QA/QC. Saudi nationals preferred.

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