Technical Service Representative
In Locomotive Technical Services, you will provide highly technical in-house 24 x 7 phone support & trouble shooting to our railway customer’s on ZTR locomotive equipment (PLC based solutions).
Follow daily technical tasks including handling incoming phone calls, assisting Engineering, improving processes and product, etc. Significant travel is required (10% to 50%) to customer sites for on-site commissioning and/or installation of ZTR’s equipment.
Description
Experience in rail industry and systems integration preferred, although automation industry experience a definite asset.
    Knowledge of physical, electrical and environmental design standards for locomotive applications
    Ability to communicate with multiple levels of customers and employees in various organizations
    Must be customer service oriented
    Solid communication skills (verbal and written)
    Strong interpersonal skills, ability to work directly with customers
    Ability to troubleshoot electrical systems
    Ability to work autonomously at customer sites and manage project scope & cost
    Comfortable working on a locomotive
    Must have exceptional organizational skills for required administration (trip reports, time entry, customer issue tracking database, etc)
Education/Experience:
    1-2 years related experience
    MUST HAVE minimum two year diploma in Engineering Technology, Technician, or Technologist as per NAFTA requirements for cross-border travel in order to qualify
    PLC and/or Locomotive background is an asset
Please send cover letter and resume and include salary expectations.
Only those candidates selected for an interview will be contacted-no phone calls please.
Company: ZTR Control Systems
Location: London, Ontario, Canada

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact: mgardner@ztr.com