User Support Technician, Apply Stars Consulting Inc. Location Vancouver, BC. Salary 31.00 to 32.00 hourly (To be negotiated) / 30 to 40 hours per week. Full time. Starts as soon as possible. Languages English. Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Experience 2 years to less than 3 years.
Responsibilities: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Experience and specialization. Computer and technology knowledge. BMC Remedy. Networking hardware. Networking security. Servers. Desktop applications. File management software. Security software. MS Office. MS Windows. TCP/IP.
Additional information Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Personal suitability. Accurate. Efficient interpersonal skills. Excellent oral communication. Organized. Team player. Ability to multitask. Time management.
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Send CV: applystars4@gmail.com