Enterprise Account Manager, Microlise. Southbank, Melbourne VIC. Account & Relationship Management (Sales). Full time. $130,000 – $135,000 per year.
So, who are Microlise Group Plc? We are a leading transport technology business, with over 88% of UK food retailers and 56% of the UK’s large transport fleets, with household names that we are proud to call our customers, such as Woolworths, Coles, Metcash, Foodstuffs, Gilmours, MAN and JCB! We are now rapidly expanding in Australia and New Zealand, with a number of the largest food retailers already customers.
We want to continue our rapid expansion and are now looking for a passionate and established sales professional to join us as an Enterprise Account Manager. Reporting to our Managing Director of Asia Pacific, you will play an integral role in driving sales and revenue growth with an agreed customer base in the APAC region. You will also continuously develop and maintain opportunity pipelines, through maintaining relationships with existing accounts and developing new business via cross and up sales. In addition to managing commercial relationships in a structured way through your use of enterprise account planning and management.
We’re keen to speak to people with prior experience in technology sales and proven negotiating and influencing skills, to meet and exceed sales targets. If you’re passionate about great customer service and continually developing leads into profitable business, then apply now!
What you will be doing: Achievement of individual and team-based targets in terms of profitability on a quarter-by-quarter basis. Responsible for the generation and conversion of enterprise sales leads into profitable business, ensuring both revenue and profit margin is maximized. To undertake an average of four face-to-face meetings with customers per week plus additional sales calls weekly. Responsibility for ensuring that Microlise is invited to bid for all work opportunities in areas where we have competency, within existing accounts. Management of existing accounts to ensure a high level of customer satisfaction and ensure the business maximises its opportunity to cross-sell/ upsell at all times.
To undertake sales briefings, seminars and other events to assist with pipeline development. Responsibility for conveying expert advice to business prospects, clearly articulating the value proposition of our Product Portfolio suite. Responsibility for upkeep of personal professional development ensuring knowledge of key business areas and technical developments. This will include knowledge and evaluation of sales techniques used in the transport, supply chain and mobile solutions arenas. Provision of timely and clear quotations and proposals to customers. To use company price book and sales collateral effectively and accurately. Ensure any discounts are signed off in writing by the appropriate member of senior management.
Understand complex selling using a consultative sales process for enterprise accounts. Develop and maintain strategic relationships with key customers, understanding current and future challenges. Develop opportunities for additional revenue and margin through agreed customer base, and tactical upsell opportunities. Play an integral part in the management of customer success through relevant and effective contributions to strategy, planning and service improvement initiatives.
What we’re looking for: Demonstrable experience and a proven track record in Hardware, SaaS and or/Technology enterprise sales. Strong commercial knowledge of a variety of sectors including transport, logistics, retail, automotive and distribution marketplace. Referenced experience developing effective customer relationships and supporting the drive of new initiatives. Aptitude for understanding how technology products and solutions solve business problems. Able to identify realistic opportunities, qualify them quickly and pursue them effectively.
Excellent written and verbal communication skills, and able to effectively influence a broad range of decision influencers and decision-makers. Ability to work using own initiative with minimal supervision. Well organised with the ability to prioritise appropriately. Ability to travel across Australia and New Zealand and internationally as and when the business requires and a full driving license.
Why Microlise? Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.
Recruitment Process: For successful candidates, interviews will take place whilst the advert is still live, via telephone and video conferencing; so don’t delay getting your application in!
Recruitment Agencies: Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.
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Any queries should be directed to: jobs@microlise.com in the first instance.