Client Service Clerk, Matthew House Refugee Services (Ottawa) Inc. Location Kanata, ON. Salary 16.55 hourly / 35 hours per week. Seasonal employment. Full time. Starts as soon as 2024-04-22. Languages English. Education Secondary (high) school graduation certificate. Experience 1 to less than 7 months. Work setting. Associations and nonprofit organizations. Social service or charity agency.

Responsibilities: Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Experience and specialization. Computer and technology knowledge. Salesforce.

Additional information Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Bending, crouching, kneeling. Handling heavy loads. Repetitive. Walking. Personal suitability. Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication.

Flexibility, Organized, Reliability, Team player, Ability to multitask, Honesty, Quick learner.

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Send Email: hr@matthewhouseottawa.org