Hotel Front Desk Clerk Howard Johnson Woodstock. Location 159 Route 555Bedell Settlement, NB. Salary 16.00 to 18.00 hourly (To be negotiated) / 35 to 40 hours per week. Full time. Day, Evening, Night, Overtime, Early Morning, Morning. Starts as soon as possible. Languages English. Education No degree, certificate or diploma. Experience 1 year to less than 2 years. Work site environment. Non-smoking. Air conditioned. Work setting. Hospitality industry. Hotel, motel, resort.
Responsibilities: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Investigate and resolve complaints and claims. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Experience and specialization. Computer and technology knowledge. Multi-line switchboard. Word processing software. Database software. Central reservation system (CRS). Internet. Lightspeed.
Additional information Security and safety, Criminal record check, Transportation/travel information, Own vehicle, Work conditions and physical capabilities: Attention to detail. Overtime required.
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Advertised until: 2024-05-07
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