Business Process Automation Specialist, Other, Cape Town. Company Name: Surgo HR and Training. Our client is seeking an experienced and motivated Business Process Automation Specialist to join our dynamic team. With a strong background in RPA technologies, excellent analytical and problem-solving skills, you will primarily work within the Microsoft Power Platform environment.

Responsibilities: Provide clarity and guidance on business process and automation policies, processes and procedures. Analyst evaluating and reviewing existing business processes and workflows to identify automation opportunities, and inefficiencies. Lead the development of initiatives to automate manual and/or repetitive tasks, improve efficiency and overall productivity. Support process owners, teams and peers to understand business requirements, and challenges. Lead in the development and implementation of automated workflows and business using Microsoft applications.

Ensure data security, integrity, and compliance throughout the workflow integration process. Identify, defining, and implementing measurement criteria for success and report on impact of automation initiative. Partner with the relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency and accuracy of business process, workflows and automation solutions. Maintain accurate documentation of business processes, workflows and integration automation solutions. Participate in the execution all the process improvements by the organization.

Provide process automation advice across the generalist range of the role. Create and automating always-on reports on business process automation metrics and providing information on approaching automation solutions initiatives. Support, and mentoring employees through communication, information sharing, knowledge management by creating a Community of Practice (COP). Research new methodologies, best practices and tools and recommend enhancements to business processes, workflows, and automation solution. Provide ongoing support to the organisation in business process improvement and workflow implementation, deployment, and training. Provide on-going support of deployed automated solutions. Continuously improving automated business processes, workflows, and integration automation solutions using Microsoft tools.

Qualification and Experience: National Senior Certificate (NQF 4). Bachelors degree in computer science, information systems, or related field. Relevant certifications. At least 6 years experience in a similar automation position in a related industry. Experience in Business Process Management, workflow and automation. Experience building and designing solutions using Visio, Power Automate, Sharepoint, Teams, Azure, Process Advisor, JIRA, Confluence, etc. Experience mentoring and coaching developers. Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.

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Contact Surgo HR and Training: 0874700317