Outbound Sales Office Assistant, Port Elizabeth, Eastern Cape. Company Name: Surgo HR & Training. Established in 1993, our client is a privately owned manufacturing company supplying SANS approved kerbs, concrete paving bricks and slabs as well as retaining wall systems. They also have branches in Gauteng and the Northwest. They are recruiting for an experienced Outbound Sales Office Assistant to join their growing team based in Gqeberha (formerly known as Port Elizabeth).

Introduction: Internal sales support is like a Formula 1 Race. You have your driver (External Sales Representative) who is on the race track. This driver has the support of his Pit Crew (Internal Sales support). The Pit Crew is constantly in contact with the driver, to make him aware of what is happening on the track, and update him with status. They inform him, when it is time to come into the Pits to change tyres. The Pit Crew make sure they are prepared for the Driver (Tyres, Spares). Once the Driver stops at the Pits, the Pit Crew change the tyres, and make sure the car is in order to continue the race. The focus of the Pit Crew is to act and perform as quick as possible to keep the Driver in his current position. When the driver is delayed and drops in passion, the whole team feels it, at the same time when the Driver stands on the Podium with his winning trophies, it is not only the Driver who is the Winner but the whole team.

We as the internal Sales support are the support system for the External Sales reps. Our focus is to add value to our customers by understanding our internal Systems and Procedures. We have a real compassion for each other in the teams which result in us being relevant.

Critical success factors: Have an interest in the influence you have and what makes this. Know the internal workings of the business. Know the market definition and be able to interact from any point competently and. Constructively. Know the products and the relevant SANS standards.

Job Description: Have an interest in the influence you have and what makes this. Describe your goals and put a timeline to them of when you want to achieve them. Follow them through. Discuss your learning, difficulties, and possible solutions in your daily reports and in meetings with your manager. Demonstrate that you can work within our structure so that the structure as a whole works to influence the market in a constructive and value adding way = Team player.

Know your Senior reps Sales, Orderbook, pipeline, top 10 customers by heart. Take ownership of your role in the company. Do what you Promise. Know the internal workings of the business as a whole. Be able to work at front desk (incl. the use of Pastel). Know the role of your colleagues and help them to achieve their goals. Understand the function of each department and their needs. Know the market definition and be able to interact from any point competently and constructively. Know the Sale Strategy, Sales organogram, processes  procedures intimately.

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Contact Surgo HR and Training: 0874700317