Job Title: Customer Service Representative

Location: Dubai, UAE

Position Type: Full-Time

Job Description:

We are looking for a friendly and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our supermarket and play a key role in ensuring a positive shopping experience for our customers. If you have excellent communication skills, a helpful attitude, and a passion for assisting customers, we invite you to apply and become an integral part of our customer service team.

Responsibilities:

Greet customers with a warm and welcoming demeanor.

Assist customers in locating products and answering inquiries.

Provide product information, pricing, and recommendations.

Process customer transactions accurately and efficiently.

Handle customer complaints and resolve issues in a professional manner.

Maintain a clean and organized customer service area.

Promote supermarket promotions and loyalty programs.

Assist with restocking shelves and maintaining inventory.

Collaborate with team members to ensure smooth store operations.

Follow company policies and procedures for customer interactions.

Qualifications:

Previous experience in customer service or retail is preferred.

Strong communication and interpersonal skills.

Ability to handle cash transactions and use POS systems.

Friendly and patient demeanor with a customer-focused mindset.

Ability to multitask and stay composed during busy periods.

Attention to detail and willingness to assist customers.

High school diploma or equivalent.

Benefits:

Competitive hourly wage and opportunities for growth within the supermarket.

Employee benefits package, including health and wellness programs.

Supportive and collaborative work environment.

Opportunity to contribute to positive shopping experiences for our customers.

If you’re excited about providing exceptional customer service, assisting shoppers, and ensuring a pleasant supermarket experience, please submit your resume and cover letter to

We look forward to welcoming dedicated Customer Service Representatives to our team and creating a welcoming shopping environment for our customers!

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Email: natiliesmith374@gmail.com