To follow up on all new enquiries within one working day, answering questions and converting enquiries to admissions meetings
Following up after meetings for all their appointments, up to and including an offer being made, and liaising with the registrar and finance so there is a smooth hand over for offers
To lead parent tours of the school and support meetings as required
To manage and maintain the appointment calendar, chasing any missed appointments, and ensuring the welcome area for parents is prepared before meetings
Weekly reconciliation to make sure records are always up-to-date
To manage the multiple databases of parent enquiries.
To participate in regular meetings with the admission/marketing team meetings and to share information with the school leaders and ISP on a regular basis.
To cover reception as required and support the day to day running of the school
To contribute to the weekly KPI reports, enrolments reports and pipeline reports, with the support of the registrar and head of admissions.
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