Roles & Responsibilities: Improve profit and attain sales target of the supermarket

Deal with all complaints, queries, and other related customer service issues

Recruit and interview new staff for the supermarket

Organize training, orientation, and supervise all departmental managers

Organize holidays

Oversee receiving orders and stock control

Assign and schedule tasks for specific employees and also follow up on the results they generate

Complete all the operational requirements of the store

Appraise, monitor, and plan tasks to be given to individual staff members

Discipline, counsel, and coach employees to maintain positive result generation

Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization

Recognize future and present requirements by customers

Establish good rapport with existing and potential customers

Collaborate with other members of staff that have good understanding about service requirements

Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise

Study trends, authorize clearance sales and also determine all required sales promotions

Review merchandising by formulating pricing policies

Identify profitability ratio by studying financial statements and operating statements

Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.

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