About the job

Responsible to handle the office’s front desk operations and perform basic work related to customer service, clerical work and mail management.

Also it is the first contact for all the guests and visitors via telephone, emails and in person.

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor’s arrival; maintains security and telecommunications system.

Must exhibit a professional, customer service attitude whereby their performance should give a positive impression of the company to outside callers.

Greet visitors in a professional manner.

Liaise and support the internal departments, by providing accurate information departmental mandates

Answer and direct incoming calls following proper phone procedures

Responsible to send requested items by courier

Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders and address complaints (if any)

Compile, copy, sort and file records of office activities, business transactions, and other activities

Operate office machines, such as photocopiers and scanners, and personal computers

Maintain and update, mailing, logs and database systems, either manually or using a computer

Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail

Deliver messages and run errands.

Requirements: Minimum 1 – 2 years professional experience as front desk. Ability to work as part of a team. Excellent Customer Service Skills

Organised and Accurate. Adaptable to a multi-cultural environment. Excellent Communication & interpersonal skills. Ability to work independently & under pressure

Strong administrative skills with software knowledge (Word, Power Point, Excel,)

Attention to detail. additional languages would be seen as an advantage.

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Email: hr.navi92@gmail.com