Customer Service Clerk (Membership Sales and Service Associate)
Terms of Employment: Permanent, Full Time, Weekend, Day, Evening
Salary: $27,600.00 Yearly for 40 hours per week, Other Benefits, Medical Benefits, Dental Benefits, Disability Benefits, Life Insurance Benefits, Group Insurance Benefits, Pension Plan Benefits
Anticipated Start Date: As soon as possible
Location: Downtown Branch, 301 Vaughan S, Manitoba (1 vacancy)
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): First Aid Certificate, CPR Certificate
Experience: 1 year to less than 2 years
Work Setting: Not-for-profit organization
Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Database software
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Receive payments, Issue receipts and other forms, Receive and log complaints, Arrange for refunds and credits, Receive application forms, Access and process information, Maintain records and statistics, Perform general office duties
Security and Safety: Criminal record check
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Manual dexterity, Attention to detail, Standing for extended periods, Walking
Work Site Environment: Noisy
Transportation/Travel Information: Public transportation is available
Work Location Information: Urban area
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Significant use of memory, Finding information, Computer use, Continuous learning
Languages: English
Employer: YMCA-YWCA of Winnipeg
Advertised until: 2014/10/26

By E-mail: jmoyes@ymcaywca.mb.ca