Sales Assistant Johannesburg Store (Ferndale), Randburg, Johannesburg. Company Name: Broadcast Lighting. Broadcast Lighting is a leading photographic and video equipment retailer, with stores in Johannesburg, Cape Town, Durban. The business also sells online through the company website and various marketplaces.
We are looking for a sales assistant to join our Johannesburg team, helping customers to find the right solutions for their projects while forging lasting relationships with them. Providing outstanding customer service and having the right attitude is key for this position.
The ideal candidate must be friendly, helpful, have strong administrative and communication skills, enjoy working with technology and software, and have a passion for photography and/or video.
Responsibilities: Assist the team with all aspects of product sales. Ensure high levels of customer satisfaction through excellent sales service. Maintain outstanding store condition and visual merchandising standards. Ascertain customers’ needs and wants. Accurately describe product features and benefits. Recommend items that match customer needs. Welcome and greet customers. Manage point-of-sale processes. Prepare quotations and invoices. Following up on unpaid orders. Assisting with the receiving of new shipments. Keep up to date with product information. Respond to enquiries that are received through multiple channels (website, email, telephone, social media etc). Ensuring accurate stock levels. Dispatching of orders. Attending trade shows and events.
Requirements: Senior certificate. Proven working experience in retail sales. Understanding of sales principles and customer service practices. Proficiency in English. Solid communication and interpersonal skills. Competency in Microsoft Office. Customer service focus. Good administration skills. Excellent computer skills. Passion for photography and/or videography. Desire to improve systems and contribute to the overall company success.
Attention to detail: Good writing skills. Must have own transport with a valid driver’s license. Advantageous. Experience with e-commerce. Background in photography and videography. Personality. Friendly, honest, and trustworthy. Helpful. Confident and well-spoken. Dependable. Meticulous with attention to detail. Willing to learn. Works well in a team.
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To apply, send your CV to: jobs@broadcastlighting.co.za
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